PRIVACY POLICY
MyCabDriver (Australian Business Number (ABN) 48219739751) is
committed to protecting and respecting your privacy.
This policy,
together with our Terms of Use (www.cabdriverpay.com.au/terms) and any
other documents referred to in it, sets out the basis on which any personal
data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices
regarding your personal data and how we will treat it.
1.
Information collection
1.
In order to provide a better
service to you, we may collect and process the following data about you:
(a)
information that you provide by
filling in forms on our site www.mycabdriver.com.au ("our site"). This includes
information provided at the time of registering to use our site, subscribing to
our service, posting material or requesting further services. We may also
ask you for information at other times, for example in connection with a
promotion or when you report a problem with our site;
(b)
if you contact us, we may keep
a record of that correspondence;
(c)
details of transactions you
carry out through our site and of the fulfilment of your orders;
2.
We only retain personal data
for so long as it is necessary. Data may be archived as long as the purpose for
which the data was used still exists.
2.
Uses made of the information
1.
The purposes for which
information may be used by us include:
(a)
ensuring that content from our
site is presented in the most effective manner for you and for your computer;
(b)
providing you with alerts,
newsletter, education materials or information that you requested or signed up
to;
(c)
carrying out our obligations
arising from any contracts entered into between you and us;
(d)
allowing you to participate in
interactive features of our service, when you choose to do so;
(e)
designing and conducting
surveys/questionnaires for client profiling/segmentation, statistical analysis,
improving and furthering the provision our products and services;
(f)
complying with laws and
regulations applicable to us or any of our affiliates in or outside Australia;
(g)
legal proceedings, including
collecting overdue amounts and seeking professional advices;
(h)
researching, designing and
launching services or products including seminars/events/forums;
(i)
to enable transactions to be
processed on the user's behalf, to store information regarding those
transactions, to provide appropriate information to their customers via
receipts; or
(j)
purposes directly related or
incidental to the above.
2.
We intend to use your data in
direct marketing and we require your consent (which includes an indication of
no objection) for that purpose. By using our site, unless you tell us otherwise,
you agree that:
(a)
your name, contact details
(including address, contact number, email address), products and services
information, transaction pattern and behaviour, background and demographic data
held by us from time to time may be used by us in direct marketing;
(b)
the following classes of
services, products and subjects may be marketed to you:
(i)
services and products related
to our site and/or our affiliates (including marketing affiliates programs we
are a part of);
(ii)
reward, loyalty or privileges
programmes, promotional offers and related services; and
(iii)
invitations to events such as
seminars/webinars/tele-seminars, conferences, live programs or events.
(c)
We may conduct direct marketing
via fax, email, direct mail, telephone and other means of communication or send
e-newsletters to you. You may choose not to receive promotional materials, by
simply telling us (see below for contact details), and we will cease to do so,
without charge.
3.
Disclosure of your information
We will keep the personal data we hold confidential but may provide
information to:
(a)
personnel, agents, advisers,
auditors, contractors, financial institutions, and service providers in
connection with our operations or services;
(b)
our offices, affiliates,
business partners and counterparts (if any);
(c)
persons under a duty of
confidentiality to us;
(d)
persons to whom we are required
to make disclosure under applicable laws and regulations in or outside
Australia; or
(e)
actual or proposed transferees
or participants of our services in or outside Australia.
4.
Cookies
1.
Our website uses cookies to
distinguish you from other users of our website. This helps us to provide you
with a good experience when you browse our website and also allows us to
improve our site. By continuing to browse the site, you are agreeing to our use
of cookies.
2.
A cookie is a small file of
letters and numbers that we store on your browser or the hard drive of your
computer. Cookies contain information that is transferred to your computer's
hard drive.
3.
We use the following
cookies:
(a)
Strictly necessary cookies. These are
cookies that are required for the operation of our website. They include, for
example, cookies that enable you to log into secure areas of our website, use a
shopping cart or make use of e-billing services.
(b)
Analytical/performance cookies. They
allow us to recognise and count the number of visitors and to see how visitors
move around our website when they are using it. This helps us to improve the
way our website works, for example, by ensuring that users are finding what
they are looking for easily.
4.
Please note that third parties
(including, for example, advertising networks and providers of external
services like web traffic analysis services) may also use cookies, over which
we have no control. These cookies are likely to be analytical/performance
cookies or targeting cookies.
5.
We may use the following third
party web analytic services on the website. The service providers that
administer these services use technologies such as cookies, web server logs and
web beacons to help us analyse how visitors use the website. The information
collected through these means (including IP address) is disclosed to these
service providers, who use the information to evaluate use of the
website. These analytic services may use the data collected to
contextualise and personalise the marketing materials of their own advertising
network.
Web Server Provider
6.
Web Server Provider is/are
an analytics service provided by Digital Pacific Pty Ltd. You can
learn more about Web Server Provider's privacy practices
at www.digitalpacific.com.au/about/agreements/privacy-policy respectively.
7.
You can choose to opt out
of Digital Pacific Pty Ltd's collection and processing of data
here: www.digitalpacific.com.au/about/agreements/privacy-policy respectively.
8.
You block cookies by activating
the setting on your browser that allows you to refuse the setting of all or
some cookies. However, if you use your browser settings to block all cookies
(including essential cookies) you may not be able to access all or parts of our
site.
5.
Security
1.
All information you provide to
us is stored on our secure servers. Any payment transactions will be encrypted
using SSL technology. Where we have given you (or where you have chosen) a
password which enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not to share a
password with anyone.
2.
Unfortunately, the transmission
of information via the internet is not completely secure. Although we will do
our best to protect your personal data, we cannot guarantee the security of
your data transmitted to our site; any transmission is at your own risk. Once
we have received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
6.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, we will update you on the changes
of our privacy policy by email.
7.
Data transfers
We may hold your data on servers in Australia and any
other territories as we see fit from time to time. We may also transfer
your data to our overseas offices or to any people listed at Clause 3 above,
who may be located in or outside of Australia, including None.
8.
Your consent and rights
1.
By using our service, making an
application or visiting our website, you consent to the collection and use of
your information and other activities as outlined in this policy.
2.
Under the Privacy Act (the
"Act"), individuals have
the right:
(a)
to check whether we hold
personal data about you and to access such data;
(b)
to require us to correct as
soon as reasonably practicable any data relating to you that is inaccurate;
(c)
to ascertain our policies and
practices in relation to personal data and the kind of personal data held by
us; and
(d)
to withdraw your consent to the
use of your personal data for marketing purposes and we shall not use your
personal data for marketing purposes after you communicate your withdrawal of
consent to us.
3.
You may exercise your opt-out
right by notifying us if you wish to withdraw your consent to the use of your
personal data for direct marketing purposes. Please send requests to opt-out
and for access to data, correction of data, information regarding policies and
practices and kinds of data held, questions or complaints to:
MyCabDriver
1/20 Weston St Rosehill NSW Australia 2142
02 97292435
support@mycabdriver.com.au
4.
In accordance with the Act, we
have the right to and may charge a reasonable fee for processing any data
access request.
Last
updated: 01 December 2021